1. Refund Can’t be claim
    • If order not cancelled within 6 hours after payment or before dispatch of product , whichever earlier
    • If delivered on time and complaint of damaged/wrong product not received within1 working days of receiving.
    • If wrong delivery address given.
    • If address changed after dispatch of order
    • If order not received at given address.

2. Refund can be claim on –

  • Non delivered products – Non Delivered can be considered after 20 working days of expected delivery date.
  • Wrong product delivered – difference on model number, color, making year, brand name will considered.
  • Damaged or non working product delivered. ( Full Unboxing Video Required )
  1. Order Cancellation can be done within 6 hours after payment or before dispatch of product whichever is earlier.
  2. Order Cancellation can’t be accept in any circumstance after dispatch of order/product.
  3. Customer can’t cancel the order in between ( date of dispatch and delivery date)
  4. Refund will be processed through online mode in 5-6 working days after we received returned product in same condition we deliver.
  5. Refund Will Processed after 7 working days of Coupon/Offer  expiration date if order placed though coupons so it can make sure coupon will not be used any further after order cancellation.
  6. % of Refunded Amount will vary according to product and it’s category.
  7. Products can be returned if complaint registered within 24 hours after receiving product
  8. FibreCart Reserve all rights to cancel order and raise full refund without sharing reason.
  9. Delay in delivery is possible due to strike/whether conditions etc.
  10. Discount and price you are getting for the product because you are buying product before arrival and agreed for the delayed delivery.